Speak Your Mind - The Importance of Effective Communication
Effective communication among all project team members is
essential for a project’s success. How you communicate with different
stakeholders is of equal importance to what you communicate and can influence
how your message is interpreted. The following is the instructions for my
assignment.
To prepare for this assignment, view the multimedia program
"The Art of Effective Communication." In this program, observe a
piece of communication in three different modalities: as written text, as audio,
and as video. Pause after receiving the communication in each modality, and
reflect upon what you interpret the message to mean. Think about the content
and tone of the message. Record your interpretation of the message after
receiving it in each modality. (Blog Assignment, 2015)
The Email:
This email seems to have a since of urgency added to it. Jane
has a report due but since she hasn’t acquired some necessary data from Mark,
she’s not able to complete her report. She states that she understands that he’s
busy but would appreciate the requested material as soon as possible or a date/
time to expect it from him. . Mark seems to be ignoring Jane’s request which
explains why the email has a forceful undertone.
The Voicemail:
Jane sounds calm on the voicemail. Although she needs the
requested information from Mark, she’s not forceful with her request. She
explains what her needs are and how the requested data affects her report but
she is nice about it. She is respectful, yet she gets her point across.
Face to Face:
Jane expressed her concerns with the needed data from Mark
but she wasn’t rude. She relayed her perspective and there was no urgency in
her voice. She smiled at the end to let Mark know she wasn’t mad but she needed
the data.
The key to successful project management is effective
communication. Through communication, people exchange and share information
with one another, and influence one another’s attitudes, behaviors, and
understandings. (Portny, S. E., Mantel, S. J., Meredith, J. R., Shafer, S. M., Sutton,
M. M., & Kramer, B. E., 2008) I think the manner in which you approach
people is very important. I think the
manner in which you approach people is very important. You want to approach
them with the utmost respect and along the same lines be approachable to your
team. Team members will be transparent
with you no matter what if you display a professional and assisting attitude
all the time.
Reference
Portny, S. E., Mantel, S. J., Meredith, J. R., Shafer, S.
M., Sutton, M. M., & Kramer, B. E. (2008). Project management: Planning,
scheduling, and controlling projects. Hoboken, NJ: John Wiley & Sons, Inc.
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